Privacy Policy
Legal Disclaimer
The explanations and information provided in this Privacy Policy are intended to offer general guidance and transparency regarding how we collect, use, disclose, and protect personal data when you visit or make a purchase from our website. This document is not legal advice. Because privacy laws may vary across jurisdictions and may evolve over time, we recommend that you consult a qualified legal professional to ensure full compliance.
By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with the terms outlined here, please discontinue use of the website.
Overview
This Privacy Policy describes the types of information we collect from visitors and customers, how we process and store it, and the purposes for which we use it. It also explains your rights regarding your personal data and the mechanisms we use to safeguard your information.
We are committed to protecting your privacy and ensuring compliance with EU data protection laws, including the General Data Protection Regulation (GDPR). As a company based in Amsterdam, The Netherlands, and delivering across the European Union, we follow all relevant EU data protection legislation.
We collect information to process orders, provide customer support, improve your shopping experience, and comply with legal obligations. You are responsible for ensuring that the information you provide to us is accurate and up‑to‑date.
Privacy Policy
Information We Collect
We collect personal data that you provide when interacting with our website or placing an order, including:
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Personal identification data (name, email, phone number, shipping and billing address).
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Order and payment information.
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Data collected automatically through cookies, such as IP address, browser type, and browsing activity.
We also collect information shared during customer service or communication with our team.
How We Use Your Information
We use your data to:
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Process and deliver your orders.
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Provide customer service and communicate with you.
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Improve our website and user experience
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Send updates or marketing communications (with your consent).
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Comply with legal and regulatory obligations.
Sharing of Data
We do not sell your personal data.
We only share information with trusted service providers—such as delivery partners, payment processors, and IT support—strictly for order fulfillment and business operations.
Data Retention
Your personal data is stored only as long as necessary to fulfill the purposes outlined above or to meet legal requirements. After this period, it will be securely deleted or anonymised.
Your Rights
Under the GDPR, you have the right to:
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Access, correct, or delete your personal data.
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Restrict or object to processing.
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Request data portability.
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Withdraw consent at any time.